Job Order Detail

Description

ROYAL FORD SERVICE MANAGER


You will be accountable for:
-    Identify customer service trends.
-    Prepare a business plan with budget and objectives.
-    Leading a high performing, collaborative service department that achieves long term, consistent growth.
-    Managing and improving the service department processes to Provide Quality service.
-    Managing the day to day operations, recognizing what is in the best interests of the department, company and customers; making decisions accordingly.
-    Coordinating work flow through the shop ensuring work is completed efficiently and on time
-    Managing work flow and warranties.
-    Employee satisfaction including directing & monitoring development.

The Ideal candidate will have:
-    Previous experience in service operations.
-    Exceptional customer service skills as well as dynamic and inspiring leadership skills.
If you thrive in a team based environment then this is the right opportunity for you!