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Our goal is to welcome an entrepreneurial individual to our team who:
Follows a detailed sales process including phone calls and email communication
Drives the conversion of leads/prospects to members
Reports to our business owner on a weekly basis
Converts new clients to memberships through a well defined sales process
Enhances and interacts with clients to ensure their overall experience is up to Lead standards
Loves to move; we need to be ambassadors for what Lead stands for
Thrives in an entrepreneurial environment where ideas are encouraged, creating value is expected, and having a results focused attitude is the norm
Will be active in the Lead community by committing to your own quality of life by taking classes and making that a part of your lifestyle. If we dont practice what we preach, we lose our authenticity.
Share our commitment to improving quality of life for our clients by making their experience with us high quality; providing them with timely information when asked, creating a welcoming environment when they walk through our doors
Answer all phone and email inquiries from current and prospective clients and patients in a timely, professional, and informative fashion.
Maintain a clean environment as this is a key component of a clients positive experience.
Understand the ins and outs of the types of treatments, classes and memberships we offer, getting information about clients goals and being able to make recommendations that results in an amazing Lead Experience.
You will have an advantage if you can show in your resume and cover letter your:
Ability to meet goals and expectations
Experience selling services and products
Use of metrics and data to measure conversion
Superior communications skills, both oral and written
Working knowledge and experience with Mindbody Software
This opportunity include days/evenings with shared Saturdays, a perfect mix for those who love to have flexibility in their week.
Essential Skills
- Reading text
- Document use
- Numeracy
- Writing
- Oral communication
- Working with others
- Problem solving
- Decision making
- Critical thinking
- Job task planning and organizing
- Finding information
- Computer use
- Continuous learning
- Significant use of memory
Transportation/Travel Information
- Own transportation
Additional Skills
- Provide basic information to clients and the public
- Maintain records
- Data entry
Specific Skills
- Schedule and confirm appointments
- Record and relay information
- Operate switchboard or telephone system
- Obtain and process information required to provide services
- Greet people and direct them to contacts or service areas
- Answer, screen and forward telephone calls
- Receive and issue payments
Work Setting
- Private sector
- Business services
- Health services
Typing (Words Per Minute)
- 61 - 80 wpm
Work Conditions and Physical Capabilities
- Fast-paced environment
- Work under pressure
- Tight deadlines
Security and Safety
- Basic security clearance
Business Equipment and Computer Applications
- Windows
- Switchboard 1-25 lines
- Spreadsheet software
- Electronic mail
- Electronic scheduler
- Mac OS
- General office equipment
- Internet browser