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Basic Function
This position is responsible for merchandize handling such as loading, securing, delivering, setting up, troubleshooting and demonstrating. Reviewing lease agreements is also occasionally required.
Responsibilities include, but are not limited to:
-The acquisition and maintenance of customers
-Verify correct product and accessories for delivery or return
-Ensure that all merchandize is clean and in operating condition prior to delivery
-Review necessary information sheets
-Load, secure and protect product in vehicle
-Offload, install and demonstrate merchandise
-Ensure that the delivery schedule is followed
-Perform routine service calls and product exchanges
-Clean and certify merchandise in the quality assurance center
-Maintain the store's warehouse in a neat and orderly manner
-Assist in maintaining the showroom as per company guidelines
-Safely operate delivery vehicle
-Other tasks as assigned by management
Position requires, but is not limited to:
-Position routinely requires lifting, loading and "dollying" merchandise 50-300 pounds
-Good communication skills
-Strong technical skills or working knowledge of electronic products
-Good driving skills and a valid drivers license
We Offer:
-Full range of benefits including health and dental insurance
-Paid vacation and holidays
-Competitive wage, commission and bonus program
-5 day work week (closed Sunday)
-Employee purchase discounts
Essential Skills
- Reading text
- Document use
- Numeracy
- Writing
- Oral communication
- Working with others
- Problem solving
- Decision making
- Critical thinking
- Job task planning and organizing
- Finding information
- Computer use
- Continuous learning
- Significant use of memory
Transportation/Travel Information
- Vehicle supplied by employer
- Valid driver's licence
Travel Experience
- Local
- Provincial/territorial
Credentials (certificates, licences, memberships, courses, etc.)
- Not applicable
Additional Skills
- Professionalism in customer service
- Receive and relay information to central dispatch
- Assemble, install and set-up merchandise
- Prepare, package and restock goods
Specific Skills
- Plan travel schedules and routes
- Load and unload goods
- Pick-up and deliver various items and products
- Use maps and other trip planning aids
- Perform pre-trip inspection of vehicle
- Record trip information such as vehicle mileage, fuel costs and any problems
- Collect or make payments for goods
Work Conditions and Physical Capabilities
- Fast-paced environment
- Tight deadlines
- Physically demanding
Security and Safety
- Bondable
- Criminal record check (abstract)
- Driving record check (abstract)
Own Tools/Equipment
- Cellular phone
Weight Handling
- More than 45 kg (100 lbs)