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JOB SUMMARY
The Care Manager and licensed LPN, under the direction of the Area Director, is responsible for client base growth, delivery of care and service to clients and families and ensures compliance with internal and external standards of practice. She or he ensures that client and family needs are managed at all times. The Care Manager may be required to assume leadership of the branch in the absence of the Area Director.
DUTIES AND RESPONSIBILITIES
Build and nurture relationships with referral sources, families and clients within a defined geography
Promote Bayshore Home Health through participation in local healthcare or business committees as well as community events
Assess or arrange for the initial consult with clients and families requiring licensed and unlicensed care and service
Through observation and screening, identify areas for consult with internal and external formal care team members. Engage care team members as appropriate to conduct assessment of client and/or family service/care planning needs
Develop and/or ensure that care/service plans are available for clients, visit clients as required and link in Nurse Consultant and other Bayshore as well as community resources as required
Support employees to ensure that client needs are being managed and that there is compliance with all federal and provincial legislated standards of practice as well as company policies and procedures
Demonstrate knowledge of Standards of Practice guidelines of Provincial regulating bodies within the healthcare environment, inclusive of an advance knowledge of all formal care team members scopes of practice
Provide in-person and virtual support for clients and caregivers as necessary on a 24/7 basis
Provide direct client care in emergency situations based on care plan