Job Order Detail

Description

POSITION CONCEPT

*** THIS POSITION IS LOCATED IN MOOSE JAW, SK ***

The Technician plans for and executes service activities on all assigned products to maximize their availability.  The Technician is assigned a full workload, is knowledgeable and experienced in all service requirements and diagnostic/maintenance procedures. The Technician has an understanding of network environments and a conceptual knowledge of software. The Technician is familiar with the team concept and works well in a team environment.

TECHNICAL RESPONSIBILITIES
The Technician will diagnose and correct failures to assigned equipment using all appropriate service aids, tools and resources. The Technician will restore a failing device to proper working operation in minimum time. The Technician will trouble shoot and return to operation software products including but not limited to Microsoft Office 2010 and 2013.

The Technician should understand customer network architecture and protocols and be able to perform problem determination on a customers network.
Which includes maintaining accurate records and appropriate on site parts/tools inventory, updating diagnostics and service documentation, etc.

The Technician stays abreast of all new technologies relating to the environment in which they work.

SKILLS EDUCATION / EXPERIENCE

Preference will be given to a candidates that  have a Technical College Degree in electronics or equivalent experience.

The Technician will have a minimum of 2 years experience maintaining tier 1 computer systems.

The Technician will be technically proficient through training or field experience in the following areas:
Must hold a COMPTIA A+ certification.
Desktop Computer repair.
Microsoft Windows Operating Systems support.
Laptop Repair and Printer Repair experience.
Audio/Visual equipment experience a definite plus.

The Technician must be a Canadian Citizen and able to attain an Government of Canada SECRET security clearance