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Summary:
Reporting to the Front End/Receiving Manager, Cashiers will greet and engage customers during the checkout process, process customer funds accurately and appropriately, while explaining additional Cabela's services and processes.
Responsibilities:
Greet and engage customers in a friendly and enthusiastic manner
Provide a legendary experience for every customer and promoting Cabela's programs
Use current POS and SAP systems to accurately and appropriately complete customer transactions following all policies including those requiring checking for identification and age requirements; knowledge of how to process debit, credit cards, etc
Respond and handle customer issues by using good judgment and logic in solving problems and making decisions within the job scope
Assist asset protection in following all procedures and policies, including: checking inside products, checking for price switches, remove and retain security devices
Save customers who are not happy or did not have a good experience by correcting the problem, or notify a Manager On Duty of the issue
Opening and closing duties when necessary: empty trash, stock bags, supplies, cash wraps, dust and wipe counter, organization of drawer supplies
Assist in other areas of the store when business needs dictate
Qualifications:
One or more years experience in a sales or service environment is preferred
High school diploma or equivalent is preferred
Ability to provide superior customer service and exceed customers expectations
Ability to use good judgment and logic
Experience in a related field or outdoor lifestyle
Knowledge of Cabela's specific products is an asset