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Performance Expectations
Perform a variety of administrative and clerical office support activities for multiple staff
Field incoming calls and direct visitors
Open, sort and distribute incoming mail and couriers
Prepare and modify documents including correspondence, reports, drafts, memos and emails
Assist in the preparation of regularly scheduled reports
Create, maintain and update spreadsheets
Input data
Help in the creation of presentations
Record minutes at various meetings and distribute or archive them accordingly
Maintain electronic and paper filing systems
Coordinate and schedule internal and external meetings, appointments and travel arrangements
Manage and coordinate multiple calendars
Maintain office supplies
Credentials
Completion of related post-secondary education in administration
Two (2) to four (4) years of related administrative experience
Strong computer literacy including effective working skills of Microsoft Word, Excel and PowerPoint
Essential Skills
- Reading text
- Writing
- Oral communication
- Working with others
- Critical thinking
- Computer use
Technical Terminology
- Business
Specific Skills
- Receive and forward telephone or electronic enquiries
- Process incoming and outgoing mail manually or electronically
- Photocopy and collate documents for distribution, mailing and filing
Work Setting
- Private sector
Area Of Specialization
- Invoices
- Correspondence
Work Conditions and Physical Capabilities
- Fast-paced environment
- Work under pressure
- Tight deadlines
- Sitting for extended periods
Business Equipment and Computer Applications
- Windows
- Word processing software
- Spreadsheet software
- MS Word
- Excel
- Electronic mail
- Electronic scheduler
- Database software
- General office equipment
- Internet browser
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