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Sterling Truck & Trailer Sales has an immediate need for an Outside Parts Sales person in its dealership in Regina.
Our fast paced environment requires candidates able to:
-Provide a positive impression to customers by phone and over the counter
-Ensure 100% customer satisfaction
-Fulfill customer requests efficiently and accurately
-Set up orders for daily shipment, pickup or delivery.
-Work closely with Parts Manager prior to ordering repair parts or out of stock items.
To be successful you must be:
-A customer service expert
-Computer literate
-A team player
-Highly organized
Previous truck or auto parts experience is an asset, valid Driver's License is a MUST.
We offer a benefits package which includes: Long & Short Term Disability, Medical, Dental, Vision and RRSP.
Essential Skills
- Reading text
- Document use
- Numeracy
- Writing
- Oral communication
- Working with others
- Problem solving
- Decision making
- Critical thinking
- Job task planning and organizing
- Finding information
- Computer use
- Continuous learning
- Significant use of memory
Transportation/Travel Information
- Own transportation
- Valid driver's licence
Material Handling Equipment
- Pallet lifters
- Industrial forklifts
Credentials (certificates, licences, memberships, courses, etc.)
- Workplace Hazardous Materials Information System (WHMIS) Certificate
- Forklift license
Additional Skills
- Perform general office duties
- Answer telephone and relay telephone calls and messages
- Set-up displays of retail parts and accessories
- Conduct sales calls
- Clean and maintain office, supply area or warehouse
Parts Specialization
- Refrigeration
- Heating, ventilation and air conditioning (HVAC)
- Heavy equipment
- Automotive
- Small engines and generators
- Electronics
- Manufacturing equipment
- Electrical
Specific Skills
- Store items in warehouse, tool room or supply area
- Sell spare and replacement parts
- Process incoming requisitions
- Prepare requisition orders to replenish parts and supplies
- Issue and distribute parts and supplies for internal use
- Answer customer inquiries
- Receive, unpack and sort incoming parts, supplies and materials
- Identify, label and catalogue items received
- Dispatch deliveries
- Prepare and track work orders
- Handle cash transactions
Work Setting
- Retail establishment
Ability to Supervise
- 1 - 2 people
Work Location Information
- On-site customer service
Work Conditions and Physical Capabilities
- Fast-paced environment
- Work under pressure
- Tight deadlines
- Repetitive tasks
- Handling heavy loads
- Attention to detail
- Hand-eye co-ordination
- Standing for extended periods
- Bending, crouching, kneeling
Security and Safety
- Criminal record check (abstract)
- Driver's validity licence check
- Driving record check (abstract)
Own Tools/Equipment
- Steel-toed safety boots
Business Equipment and Computer Applications
- Windows
- Spreadsheet software
- Electronic Mail
- General office equipment
- Inventory control software