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Working with gallery visitors, staff, and volunteers, the Visitor Services Representatives primary function is to assist visitors in the logistics and enjoyment of gallery exhibitions, events and programs. Provides effective front-line aspects of the visitor services position: greeting and reception, admissions, program registration, statistics, security of exhibits, information and public safety, and handling of requests and referrals. This individual also provides administrative support to the membership and development programs at the MacKenzie Art Gallery.
For a full job description, please visit: www.mackenzieartgallery.ca/aboutjobsandopportunities
Essential Skills
- Reading text
- Writing
- Oral communication
- Working with others
- Problem solving
- Decision making
- Critical thinking
- Job task planning and organizing
- Finding information
- Computer use
- Continuous learning
- Significant use of memory
Specific Skills
- Secure guests' valuables
- Provide information on hotel facilities and services
- Process group arrivals and departures
- Process telephone calls
- Maintain occupancy statistics
- Work with minimal supervision
- Customer service oriented
Security and Safety
- Credit check
Type of Bookkeeping and Accounting
- Basic record keeping
Business Equipment and Computer Applications
- Basic computer skills (will train)
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