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Under the direct supervision of the Director of Children's Housing or designate, Child Support Workers are responsible for providing a safe and nurturing residential environment for children in the custody of the Ministry of Social Services. The residential facility and staff cares for and supervises children aged 0-6 on a 24-hour basis.
Hours of Work: 5 pm - 11 pm rotational shifts
The children in this shelter have been traumatized and have often experienced extremely unsafe and unhealthy situations. As a result, their behavior may display as inappropriate and extreme. Staff needs to create an environment that promotes safety, support, trust, and respect. Children should be exposed to situations that promote healthy relationships and communication through positive age-appropriate activities.
Responsibilities:
1. Program Implementation
The primary role of the Child Support Worker is to implement the shelter program making the children's stay as positive as possible. Duties include:
Ensure the proper care and safety of the children;
Participate in the planning and implementation of structured activities for children;
Supervise children during all daily activities, including meals, bedtimes, etc.;
Engage the children in in-house activities;
De-escalate situations and mediate during conflicts with children;
Use universal precautions in all situations;
Problem solve with children where appropriate;
Respond to the emotional and behaviour management needs of children in crisis;
Follow a case plan for each child and document daily interactions;
Ensure a safe and secure environment by following policies and procedures; and,
Provide transportation as needed.
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