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E. Bourassa & Sons is looking for a Parts Manager to manage our Parts Department at our Carlyle location. This is a phenomenal career opportunity with a family owned and operated company who heavily emphasizes employee satisfaction and career growth.
Reports to: Store Manager
Job Duties:
* Manage the day to day operations of the Parts Department
* Work closely with the Store Manager and Corporate Parts Manager to ensure company standards and values are being achieved
* Manage, mentor and guide a team of dedicated technicians and support staff
* Identify and support growth areas within the department
* Ensure that the highest level of customer satisfaction is consistently being achieved
* Become an expert in all aspects of the Parts Department
* Maintain a strong professional relationship with all departments within the dealership
* Continuously strive for improvement in current processes and procedures
Skills and Abilities:
* Must have superior communication & customer service skills
* Ability to negotiate customer complaints to a satisfactory resolution
* Experience scheduling and planning projects
* Advanced leadership skills
* Excellent computer, organizational and follow-up skills
Qualifications and Experience:
* High School Diploma or equivalent; technical or college degree an asset
* Previous managerial experience
* Experience in a dealership or retail establishment
* Previous Parts or Service experience an asset
* Agricultural background an asset
Compensation/Hours:
* Hours for this position are consistent with that of full time employment, with additional working hours being required during peak seasons.
* E. Bourassa & Sons offers extremely competitive wages complete with a comprehensive benefit package, pension plan and annual bonus program.