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Thank you.
On behalf of our client, a leading distributor for various manufacturers of grain cleaning and handling equipment, we are seeking an n Inside Parts and Service Person to start immediately.
The successful candidate MUST be mechanically inclined & have an agricultural background. Electrical experience is an asset.
Duties include, but are not limited to:
Sell supplies and parts for Ag equipment
Determine replacement parts required according to customer requests or descriptions of malfunctions
Advise customers of substitutions or modification of parts when identical replacements are not available
Order parts for customers
Receive supplies and ship them to customers
Organize and ship exchange parts and returns
Examine return parts for defects, and exchange defective parts or refund money
Prepare quotes
Submit bills
Keep records, prepare sales slips or sales contracts
Receive payment or obtain credit authorization
Some travel involved for service calls
This opportunity is most rewarding for those who enjoy variety, working with people, working in their area of expertise, and participating in the customer's success.
Requirements:
the ability to deal effectively and courteously with the public even in difficult situations
basic math skills
strength, stamina and the ability to use proper lifting techniques to lift items up to 18 kilograms
ability to pay careful attention to details such as parts catalogues and electronic inventory systems.
Additional notes:
- Private sector
- Office setting
Essential Skills
- Document use
- Oral communication
- Working with others
- Critical thinking
- Finding information
- Computer use
- Continuous learning
- Significant use of memory
Transportation/Travel Information
- Own transportation
- Own vehicle
Credentials (certificates, licences, memberships, courses, etc.)
- Partsperson Trade Certification
Additional Skills
- Answer telephone and relay telephone calls and messages
- Conduct sales calls
Parts Specialization
- Agricultural machinery
Specific Skills
- Advise on use and appropriateness of goods or parts
- Answer customer inquiries
- Ship, deliver or pick up parts, products or equipment
Work Conditions and Physical Capabilities
- Fast-paced environment
- Attention to detail
Security and Safety
- Bondable
Weight Handling
- Up to 23 kg (50 lbs)
Business Equipment and Computer Applications
- Windows
- Electronic Mail
- General office equipment
- Internet browser