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As a charismatic, organized leader, you are the connection between our customers and our heavy-duty mechanics in our ag dealership. You oversee service operations within the dealership to ensure the highest level of internal and external customer satisfaction. You monitor and contribute to profitable service labor sales and exercise disciplined expense control. You effectively engage department personnel to meet and exceed customer and performance expectations.
Behaviours to be effective:
Strong customer focus and a solid work ethic
Excellent communication skills both verbal and written
Diplomatic, level-headed and personable working for the greater good of the business
Understand financial data preferably in a ag dealership setting
Organized and effective leader
Qualifications:
3+ years experience in Service Department operations, supervisory experience preferred
Familiar with John Deere and competitive products
Computer savvy
Ability to work extended hours and weekends
High School Diploma or equivalent experience
Please see the posting on the careers page of our website for more information