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Saskatchewan's #1 Spa -Manitou Springs Hotel and Mineral Spa - seeking full or part time hotel front desk agents with customer service skills and minimum 1 year experience. Excellent group health/dental/prescription drug plan offered, as well as meal discounts and other perks throughout the Resort. Candidates must be willing to work morning and evening shifts (no night shifts required) as well as some weekends.
No LMIA's will be accepted for this position.
Main Duties
Register Guests on Arrival and provide information
about the hotel and its services
Handle phone inquiries in the hotel and via phone
and emails
Assign rooms to guests while monitoring inventory
of rooms
Take reservations for potential guests and make
recommendations
Help guests with checkout while making sure their
stay was excellent.
Requirements
Speak and type English fluently
Experience is an asset but we are willing to train
Handle multiple telephone inquiries and putting
calls in queue and transferring
Polite and courteous on the phone
Ability to use MS office and send emails
Must be patient with guest inquires and issues
NO LMIA's available for foreign workers.
Essential Skills
- Document use
- Computer use
Work Setting
- Resort
- Hotel
Business Equipment and Computer Applications
- Basic computer skills (will train)