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Rivercity Technology Services supports a wide variety of business IT configurations for their diverse clients. This position involves supporting Windows 7, Windows 10, Server 2012R2 and higher, Sophos Firewalls, VOIP systems, Sharepoint, typical client / server networks, and all related IT services that drive a small business.
The role requires remotely supporting our clients in their day to day IT needs, and can include on site support where necessary. We are a small team that works together and puts our clients first.
Computer and Technology Knowledge
- Windows
- Networking software
- Networking hardware
- Networking security
- Servers
- Applications - desktop
Essential Skills
- Writing
- Working with others
- Critical thinking
- Computer use
Transportation/Travel Information
- Own vehicle
- Valid driver's licence
Credentials (certificates, licences, memberships, courses, etc.)
- Microsoft Certified Systems Engineer (MCSE)
Specific Skills
- Confer with clients to identify and document requirements
- Design, develop and implement information systems business solutions
- Assess physical and technical security risks to data, software and hardware
Work Setting
- Consulting firm
- Help desk
Work Conditions and Physical Capabilities
- Fast-paced environment
- Tight deadlines
- Attention to detail
Security and Safety
- Criminal record check (abstract)