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Reporting to the Chief Risk Officer, this position leads the loss prevention and mitigation process of the organization through use of risk analysis tools and methods, ensuring security for the members and Innovation Credit Union.
Responsibilities will include:
- Provide direction and coaching to staff, as well as develop their skills in credit counselling and collection techniques
- Direct and coordinate work with appropriate collections staff to ensure effective default management is undertaken
- Manage the corporate collections and fraud activities of the credit union including developing and implementing practices and procedures including oversight of the specific and general loan allowances
- Build relationships and provide support and direction to the retail services division as it relates to policy and procedural issues concerning delinquency, collections, underwriting and fraud prevention
- Develop solutions related to credit and operational risk policies and processes, minimizing risk to the Credit Union while supporting retail operational strategies and sales and service delivery
Visit the CAREERS page of our website to learn more about this position and to apply.
Only those applications submitted through our on-line job board will be considered.