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The Orange Ambassador role assists in running all front of house fitness studio operations, with a strong focus on premium customer service as well as meeting sales expectations. Ideal candidate has strong customer service skills and basic sales experience. The Orange Ambassador is responsible for meeting and exceeding all key performance sales indicators for the fitness studio, including membership sales and renewals, retail and concession sales, maximizing workout traffic, and maintaining premium customer service levels.
JOB QUALIFICATIONS:
- Excellent customer service skills- Previous sales experience, with strong sales skills (experience working in a sales quota bearing
structure highly preferred)- Solid verbal and written communication skills required- Able to multi-task and excel in a busy environment.- Functional computer skills required MS Office basic programs (word, excel), Internet, Basic
computer program software use- Health & Fitness minded people strongly preferred
- Ability to work and function in an ORANGE TEAM environment (Orange is more than a just a
color, its an attitude)
- Needed early mornings and weekends
Essential Skills
- Reading text
- Document use
- Writing
- Oral communication
- Working with others
- Problem solving
- Decision making
- Critical thinking
- Job task planning and organizing
- Finding information
- Computer use
- Continuous learning
- Significant use of memory
Transportation/Travel Information
- Own transportation
Credentials (certificates, licences, memberships, courses, etc.)
- First Aid Certificate
- CPR Certificate
Additional Skills
- Use computer applications
- Supervise professional staff, program leaders and instructors and volunteer staff
- Perform administrative tasks
- Answer requests, inquiries and complaints
Work Setting
- Fitness centre
Ability to Supervise
- More than 20 people
- Working groups
- Staff in various areas of responsibility
- 16-20 people
Clientele
- General population (all ages)
Work Conditions and Physical Capabilities
- Fast-paced environment
- Work under pressure
- Tight deadlines
Area of Instructing or Leadership Experience
- Team sports
- Fitness
Area of Functional Expertise
- Program evaluation
- Program planning and development
- Event planning and organization
- Coaching
- Athletic safety or standards regulation