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The Food and Beverage Server will be responsible for providing high-levels of customer service to all restaurant patrons by providing prompt service, taking accurate orders, preparing, serving and maintaining a strong working knowledge of all menu items and daily specials. The Food and Beverage Server will perform customer service duties in a friendly and professional manner at all times, and ensure that the customers have an enjoyable experience. Other responsibilities include but are not limited to the proper setting of tables, removing used dishes and place settings, assisting with cleaning duties, and comply with all policies and procedures.
Duties and Responsibilities
- Take food and beverage orders from customers and ensure these are given to the appropriate person to execute.
- Maintain familiarity with the composition of all menu items, including items available at the bar.
- Prepare and serve food and beverages in accordance with company standards, but above all in a professional, courteous manner.
- Clean designated areas, in accordance with company procedures, including opening and closing routines and following hygiene requirements.
- Change table linen during catered events as required and ensure dirty or damaged linen is not being used.
- Clean and refill condiment sets for each service area, concession, or table.
- Set up concession counters, buffet tables, bar and all other service areas ensuring that all items used are clean, undamaged and in a good state of repair.
- Attend to customer complaints satisfactorily, escalating complaints to the Food and Beverage Manager as appropriate.
- Take part in any job specific training being attentive to all health and safety requirements.
Qualifications:
* High School Diploma or GED preferred
* Strong customer service experience
* 1 year of food and beverage service experience preferred
* Certification in Food Safe and Serve it Right Saskatchewan
See www.estevan.ca for the complete job posting.