Job Order Detail

Description

The Front End Manager is committed to achieving RONAs sales and service goals through strong people and operational leadership. Key accountabilities include but are not limited to: overseeing Front End, Customer Service and Cash Office functions.The Customer Experience Manager achieves these objectives daily through continual interaction with customers and employees.
Creates an engaging environment through leading by example and clear communication
Demonstrates to be in tune with own management style and understands its impact on stakeholders
Builds high performance teams through effective recruitment, development, recognition and performance management
Leads and is an advocate for change; able to maintain team focus and engagement where change is occurring
Customer Experience:
Demonstrates obsession for customer satisfaction through modeling and supporting RONAs customer experience standards and practices
Performance Management, On-boarding, Training, Store Operations,  Business/Financial Planning
Monitor daily, weekly and monthly sales results