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Menchie's Frozen Yogurt-Rochdale, is looking for a Part-Time Team Leader! We provide a fun, dynamic, fast-paced environment. This position is an exciting one for someone looking to grow into a very dynamic role with promotion possibilities.
A typical day as a Team Leader involves:
- Greeting customers and providing the highest level of customer service.
- Making yogurt, prep toppings and ensuring all products are fully stocked and meet our high standards.
- Making cakes, mini cakes, and other related products
- Front of house (FOH) cleaning, wiping tables and chairs
- Back of house (BOH) cleaning, dishes and cleaning yogurt machines
- Store opening procedures, including counting tills, cleaning machines, yogurt and topping prep, and general cleaning to ensure the store is ready for customers
- Store closing procedures, including sweeping/mopping, emptying garbage, cash out, cleaning bathrooms
The Candidate impacts an environment in which the guest is always the #1 priority & always ensures positive guest experience through Menchie standards. A team leader is responsible for FOH & BOH operations with the ability to run both areas. They must be an organized, eager to learn, confident individual that is passionate about running shifts in a fast paced guest driven environment. The Candidate must feel comfortable in a position of authority that includes delegating duties to ensure the shift runs smoothly and direct co-workers during their shift. Although restaurant experience is preferred it is not necessary. Level 1 Food Safety an asset. A team leader will have constant interaction with customers, so confidence speaking with guests & working in a FOH roll is imperative. Candidate must have a great & solid work ethic with strong attention to detail! The ability to work independently and take initiative is paramount. You must anticipate working flexible hours (nights & weekends) each week with a commitment to punctuality & accessibility.