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Duties:
The 911 LOCC is responsible for providing administrative assistance to the 911 Dispatch / Police Dispatch Center. Specific responsibilities and duties include:
Provide first point of contact for 911 call center, and dispatch to the appropriate emergency services center
Receive complaints and dispatch the RCMP by operating the police radio
Transcribing statements and typing legal documents
Provide administrative support for RCMP members
Provide coverage for RCMP Admin Support (Front Counter, Records) when required
Other duties as assigned
The 911 LOCC must be available to perform these duties on a scheduled basis, and be available to work days, night, and evenings, Monday Sunday. All employees must complete the Emergency Telecommunications Course (ETC).
Qualifications:
The ideal candidate is a recent graduate from a post-secondary program in business administration, from a recognized college. You possess strong administrative and computer skills. Excellent verbal and written communication skills are required. Candidates must have the ability to remain calm, and have a consistent attention to detail, during stressful circumstances. The ability to multi-task, and work in a demanding, fast-paced environment, is essential. Equivalent combinations of education and experience will be considered.
All applicants are subject to a skills examination with a detailed security check and clearance, prior to the position start date.