Job Order Detail

Description

Reporting to the Managing Director, the Director Food and Beverage will lead the Food and Beverage Operation at Elk Ridge Resorts outlets.

SCOPE:
Ensure compliance of all WHMIS and health codes & regulations.
Monitor and/or conduct accurate monthly equipment inventories.
Ensures smooth day-to-day operations of all F&B outlets.Is responsible for payroll, month-end reports, profit and loss statement, forecasting, budgeting.
Oversees the guest experience and service provided while monitoring the kitchen and service operations.
Makes contact with guests to ensure guest satisfaction and resolve guest complaints.
Ensures all aspects of the outlets are monitored  including group functions, weddings, special promotions, VIP events / dinners, seasonal specials, entertainment, marketing initiatives, service and set-up standards, and all other areas.
Monitors the work of Department Managers and prepares them for their next career step.
Monitors departmental labour and operating costs.
Prepares monthly forecast.
Maintains high quality service standards required by the Resort.
Works with suppliers to keep product offerings current and trendy.Manages the Banquet operation.
Knows current food and beverage trends and incorporates those into outlets offerings.Initiates changes in procedures or practices to improve efficiency.
Overall supervision of whole F&B team.Selection, Training and Development process for all new team members.Coach, counsel and performance management of team members.
Creates and implements annual action plan to improve departmental survey scores.
Foster and ensure open communication with the Kitchen, Stewarding, Outlets, Banquets and all other departments involved with the department
Coordinate monthly communication meetings for the departments
Ensure health and safety standards and practices are maintained and followed at all times Skills and Abilities