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Reporting to the Operational Shift Managers, Floor Security employees provide exceptional customer service. They monitor guest behaviour and react appropriately to maintain a safe and secure environment for guests and staff.
Qualifications:
Candidates must have grade 10 and a minimum of one year experience in providing customer service in the delivery of security services.
Competencies:
Using a variety of assessment tools such as in-person interviews, written examinations, role plays and reference checks, candidates will be assessed against the following competencies:
** Knowledge of and ability to understand and adhere to guest service standards.
** Knowledge of standards, practises and procedures related to providing security services
** Ability to perform moderately complex mathematical calculations.
** Ability to read, interpret and apply information contained in documents including procedures
** Skills in communicating effectively, courteously, and respectfully with SaskGaming guests and co-workers
** Ability to think quickly and logically demonstrating sound judgement and problem solving
** Ability to provide assistance and guidance to others
** Ability to demonstrate and adhere to principles of teamwork
Conditions of Employment:
You will be at least 19 years of age to apply. You will be required to obtain and maintain a Saskatchewan Liquor and Gaming Authority - Gaming Employee Certificate of Registration. You will be required to work shift work which includes evenings, nights and weekends. The Floor Security staff work a 24 hour shift rotation. You will also be required to successfully complete the Floor Security training program.
Application Process:
Qualified individuals must clearly state how they meet the screening criteria in their application for employment and resume. Deadline for receipt of applications is Monday, June 06, 2016 by 4:30 pm. Applications may be submitted online at www.casinomoosejaw.com