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The Office Clerk provides general clerical support for a department(s) and/or program(s). This position typically reports to a Director, Site Manager or Supervisor but may provide clerical support to physicians and other health professionals as required.
QUALIFICATIONS:
Education:
Grade 12
Experience:
No previous experience.
Skills:
Ability to type proficiently.
Accuracy of fine motor movements for typing/data entry is required.
Competent in the use of computers and Microsoft applications.
Ability to verbally communicate clearly/effectively.
Human relations skills required to exercise common courtesy, tact, and diplomacy in the exchange of information.
Judgment and problem solving skills are such that problems are easily identified and solved by using established guidelines and methods.
Maintain confidentiality.
Ability to operate all types of office equipment.
KEY RESPONSIBILITES:
Enters, updates, and verifies the accuracy of data.
Creates, edits, and formats routine documents.
Proofreads and checks work for accuracy.
Answers telephone calls, triages telephone calls, and takes messages.
Receives and directs clients, patients, and the public to appropriate locations.
Collects information from various sources (Internet, library, doctors office, hospital) as required.
Distributes information as required.
Files, photocopies, scans, and faxes as required.
Prepares mail-outs and opens, sorts, and distributes incoming mail.
Orders supplies.
Stocks store room, work areas and treatment rooms with supplies.
Attends meetings as required.