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Job Posting : Receptionist
Where : #2 2146 Robinson Street
Experience Level(s) : Not Specified
Desired Employment Status : Part Time/Casual
The Cathedral Centre for Wellness is seeking a dynamic and responsible person to be part of our team. You will be engaged in all aspects of our busy Naturopathic Medical Clinic, including appointment booking, inventory management, client services, and clerical support.. Knowledge of naturopathic medicine is not required, though an interest in health and a passion for wellness is an asset. The ability to handle stress is imperative, as we do have extremely busy periods. Please see below for more details.
Main Job Responsibilities include:
Answering phone calls and emails in a timely and pleasant manner
Processing client payments
Scheduling client appointments
Maintaining an organized workspace and client-friendly waiting room
Key competencies include:
Knowledge of Quickbooks 2016 software
Knowledge of Microsoft Office
Experience in reception and clerical procedures
Client service experience
Excellent verbal and written communication abilities
Attention to detail, and ability to organize
Stress tolerance and reliability
Wage is negotiable.
Essential Skills
- Reading text
- Document use
- Numeracy
- Writing
- Oral communication
- Working with others
- Problem solving
- Decision making
- Critical thinking
- Job task planning and organizing
- Finding information
- Computer use
- Continuous learning
- Significant use of memory
Transportation/Travel Information
- Public transportation is available
Additional Skills
- Provide basic information to clients and the public
- Order office supplies
- Maintain records
- Data entry
Specific Skills
- Send invoices
- Schedule and confirm appointments
- Record and relay information
- Perform clerical duties, such as filing and sorting and distributing mail
- Operate switchboard or telephone system
- Obtain and process information required to provide services
- Greet people and direct them to contacts or service areas
- Answer, screen and forward telephone calls
- Receive and issue payments
Work Setting
- Health services
Work Location Information
- Urban area
Typing (Words Per Minute)
- 61 - 80 wpm
- 81 - 100 wpm
- 101 - 120 wpm
- 121+ wpm
Work Conditions and Physical Capabilities
- Fast-paced environment
- Work under pressure
Business Equipment and Computer Applications
- Windows
- Word processing software
- Spreadsheet software
- Electronic mail
- Electronic scheduler
- General office equipment
- Accounting software
- Internet browser
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