Job Order Detail

Description

Duties and responsibilities:

Duties include:  
-    Measure, fabricate, fit, adjust and repair a fleet of power and manual wheelchairs to meet requisition requirements
-    Work directly with therapists and other healthcare professionals to perform equipment modifications/repairs and new equipment set up, schedule and conduct fitting appointments with clients and therapists so final positioning, and programming adjustments can be completed to address client needs
-    Oversee the wheelchair equipment stock (returned chairs) and provide regular updates to Special Needs Equipment Manager regarding inventory and relevance to outstanding requisitions
-    Clean and refurbish other returned program equipment to ensure a recycle first environment
-    Provide supervisory support including monitoring depot and individual levels of production, providing feedback on performance, and reporting to Special Needs Equipment Manager on depot and/or personnel challenges
-    Assist with new staff hiring process including interviewing and orientation and providing on-going training and support
-    Maintain good working relationships with medical professionals, suppliers and the general public
-    Other duties as assigned
Qualifications:
Education:
-    Grade 12
-    Valid drivers licence
Experience:
-    Previous experience dealing with customer service issues, conflict resolution, handling confidential medical information, working with a wide variety of people (clients, caregivers, therapists and other health care professionals)
-    Previous supervisory experience
Skills:
-    Supervisory, conflict resolution, mediation and leadership skills
-    Basic electronics and circuitry knowledge, use of power and hand tools
-    Basic computer/keyboarding skills
-    Ability to multi-task and handle competing priorities; strong organizational and problem solving skills
The final candidates are required to provide satisfactory police record checks