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In small and core branches, the Assistant Branch Manager (ABM) is second-in-command leadership role in the branch. The ABM leads service staff (CSRs, FSCs) and provides guidance, direction and coaching to these roles.
ABMs are additionally responsible for hiring and performance management of these roles.
When the Branch Manager is absent (e.g., for vacation, leave, extended hours), the ABM is responsible for day-to-day running of the branch, including coaching and managing Financial Services Managers, problem resolution, coordinating daily and weekly branch meetings, operational effectiveness and sales backfill (as needed).
Key Accountabilities
25%: Service Staff Management / Coaching
15%: Customer Service
15%: Operations
10: Regulatory and Audit Compliance
10%: Branch Manager Coverage (% of time allocated to BM Coverage will vary based on branch hours)
25% Risk Management
Knowledge and Skills
Undergraduate degree or equivalent work experience
RISR registered and lending qualified Branch Compliance Officer (BCO) qualified, or the ability to obtain such within a required timeframe.
For a complete description and to apply online, visit www.bmo.com/careers
This posting is associated with job #1600009951
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