saskjobs.ca real careers. real life.

Job Order Detail


Home | Search Jobs | Job Order Detail

Senior Customer Service Clerk

Job Search Safety tips

Job Order #: 5507541

NOC: 1453
Employer Name:
Federated Co-Operatives Limited
Wage/Salary Info:
$20.18-$27.92/ hour
Posted Date:
03-May-2016
Location:
SASKATOON
 
# of Positions:
1
Employment Terms:
Full Time
Education:
University Certificate
Experience:
3-5 Years
Apply By:
15-May-2016
How to Apply?:
This job is no longer taking applications

Application Information

This job is no longer taking applications and is displayed only for reference.

To view current postings please conduct a new search.

Thank you.

Employer Name:
Federated Co-Operatives Limited
Contact Name:
Human Resource Advisor
Contact Fax:
306-244-3462
Contact Email:
careers@fcl.ca
Employer Website:
www.fcl.ca


Description

1. Develop in depth knowledge and understanding of internal systems and processes.
2. Support Supervisor by answering questions and providing assistance to new team members in designated area.
3. Review current training manuals and update as neccessary. Ensure all relevant processes are included in documentation. Identify opportunities for improvements or make suggestions for areas where efficiences can be gained.  
4. Provide coverage during busy seasons, and vacation relief throughout all seasons, to receive and process stock and direct crop supply, livestock equipment, crop protection and animal health orders as required.
5. Provide coverage during busy season, and vacation relief throughout all seasons, to receive, recap and process crop supply booking orders.
6. In conjunction with Region Distribution, monitor shelf life of appropriate inventories and co-ordinate disposal of outdated items with Home Office Feed.
7. Ensure retail inquiries are answered promptly and effectively.
8. Process retail claims and issue suppliers claims as required.
9. Authorize and code payments A/C payable charges.
10. Authorize and code carrier freight charges.
11. Maintain records of carryover programs and current supplier product information files and parts listings.
12. Provide back-up services to other Transportation and Customer Service sections as required.
13. Handle retail correspondance and product information requests.

Qualifications:
1. High school education plus recognized two year post-secondary Retailing or Business Administration Program from a technical institute or university.
2. Minimum of three years of related experience including:
a. Knowledge of computerized systems for ordering or dispatching.
b. Understanding of basic adult learning theories and best practice training methods.
c. Working knowledge of supply chain management as it relates to ordering and trasnportation.
3. Strong communication and interpersonal skills.

email.gif Email a Friend     print.gif Print This Job
Conseil Économique et Coopératif de la Saskatchewan
Vous désirez plus d'information
en français sur ce poste?

Contactez-nous!
Home | Search Jobs | Job Order Detail