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DUTIES
Leadership
o Resolve and mediate any client/staff issues
o Prepare regular reports for funders and board with Executive Director
Administrative and Fiscal Management
o Ensure regular maintenance and building upkeep
o Monitor program expenditures
o Ensure accurate statistical collection
o Oversee daily operations
o Develop budgets
o Ensure security of building and grounds
o Confidential data collection and documentation of ongoing programs and new program development
Personnel Management
o Manage Human Resources with Executive Director
o Manage staff orientation, training, schedules and time sheets
o Chair staff meetings
o Administer confidential staff management and personnel files
Community Relations
o Attend regional and local meetings
o Ongoing communications and public relations activities
o Public awareness and education
o Organizing, non-monetary donations
Client Care
o Case management, safety planning, referrals & advocating
o Crisis interventions
o Outreach to outlying communities and transportation to safety if required
o Client file management
o Answering the Crisis Line
o Group Facilitation
Essential Skills
- Reading text
- Document use
- Numeracy
- Writing
- Oral communication
- Working with others
- Problem solving
- Decision making
- Critical thinking
- Job task planning and organizing
- Finding information
- Computer use
- Continuous learning
- Significant use of memory
Type of Establishment Experience
- Community-based agency
Additional Skills
- Use computer applications
- Supervise other counsellors and support staff
- Recruit and select staff
- Perform administrative tasks
Business Equipment and Computer Applications
- Word processing
- Spreadsheet