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This position reports to the Executive Director and is responsible for primary contact with tourists and residents in order to inform, educate, and leave a positive, lasting impression of the Battlefords.
TASKS & RESPONSIBILITIES:
Promote the Battlefords to visitors by engaging them at sites of tourist interest. Sites will include but are not limited to Campgrounds, Hotels, Downtowns, Shopping centres, Events, and Attractions
Provide literature or other items of interest to tourists relating to local services, attractions, community history, and current events
Develop working relationships with site staff in order to identify new visitors and/or appropriate visitation times
Survey tourists for primary data relating to travel intentions, and enter data into a provided database program.
Develop a thorough knowledge of local tourist offerings and services
Liaise with other visitor services centres to provide up-to-date visitor statistics and visitor profile information.
Provide on-site organizational support, data collection, and promotion to community events
Maintenance of Visitor Information Centre, including light cleaning, yard maintenance, and removal of litter
REQUIRED SKILLS AND ABILITIES:
1. This position requires constant engagement with the public. Excellent communication skills are critical. The successful applicants must be able to interact with tourists and residents in a friendly, outgoing, and positive manner.
2. Good organizational skills combined with knowledge of data devices for data entry
3. Knowledge of Battlefords and area tourist attractions and events is an asset.
4. Ability to improvise and think on ones feet. The Community Ambassadors will be asked a myriad of questions about the Battlefords that will require an answer in a short amount of time.
5. Ability to display a positive image for the Battlefords and area.
Essential Skills
- Oral communication
- Working with others
- Finding information
- Significant use of memory
Transportation/Travel Information
- Own transportation
- Valid driver's licence
Specific Skills
- Act as spokesperson for an organization
- Conduct public opinion and attitude surveys
- Liaise with community groups