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Food Counter Attendant (NOC 6641)
Company: Double Double Restaurants Ltd o/a Tim Hortons
Location: 856 51st Street East, Saskatoon SK S7K 5C7
Wage/Salary Info: $11.00/hr + Dental, Medical and Life Insurance
# of Positions: 6
Terms of Employment: Permanent, Full-time, Part-time, Shift, Weekend, Day, Night & Evening.
Experience: No Experience
Education: None Required
Start Date: ASAP
How to Apply?
Email: timhortons2126@gmail.com
In person at job location listed above
Job Description:
Create a positive experience for every customer, coworkers and supplier while working in the store. Supports the store in generating sales and maintaining reasonable cost control by following proper procedures. Prepares product as required, follows and maintains the stores product sheets, produces less product more often throughout the day, and maintains a clean, sanitized work environment.
-Makes a positive first impression: smiles, eye contact, tone of voice and thank you.
-Responds to customers with an appropriate sense of urgency.
-Resolves customer concerns and complaints in a friendly manner.
-Communicates with management team regarding service related issues.
-Responds to requests from customers in a friendly manner.
-Ensures that customers receive consistently fast and efficient service.
-Takes the extra step (i.e help a customer carry his/her tray to her table) where it is appropriate.
-Cares for our customers and demonstrates this through behaviors shown while working.
-Follows proper cash procedures
-Follows all production policies and procedures on a consistent basis.
-At the end of the shift, ensures that the production area is cleaned and prepared for the next production employee coming in.
-Prepares each product to ensure that the Tim Hortons quality & value standards are met.
Essential Skills
- Reading text
- Numeracy
- Oral communication
- Working with others
- Continuous learning
Counter Attendant and Food Preparer Skills
- Take customers' orders
- Portion and wrap foods
- Package take-out food
- Keep records of the quantities of food used
- Prepare, heat and finish simple food items
Work Setting
- Fast food
Type of Equipment
- Cash register
Bussing Skills
- Replenish condiments and other supplies at tables and serving areas
- Load buspans and trays
- Clear and clean tables, trays and chairs
- Assist food and beverage servers in formal service activities
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