This job is no longer taking applications and is displayed only for reference.
To view current postings please conduct a new search.
Thank you.
Responsibilities
* Receive and process customer requests for services
* Prepare and provide customers with reports, certificates, and documents for the services performed by SGS personnel.
* Print and send fax acknowledgements of the receipt of samples to the client depending on the system used (note: Branches using SLIMS automatically send sample receipt confirmations to the client)
* Check work instructions, method code, reporting, pricing and invoicing instructions with respect to sales quotations, client instructions and client profile information.
* Enter client and lab supplied data into the database system to produce sample labels, work orders, work sheets, and various reports.
* Prepare and forward to customers timely and accurate invoices for services performed
* Receive and validate supplier invoices, assign codes and prepare payment requisitions; maintain payable and receivable accounting files.
* Monitor accounts receivable and communicate with customers to collect unpaid account balances when required
* Enter and maintain timely processing of information in Company business systems
* Issue quotations from standard price lists
* Document customer inquiries related to questionable data, late reports, errors in reports and invoices, etc. in the customer case log and close the case once the QC investigation is complete.
* Prepare and maintain complete and accurate customer files for services performed to facilitate inquiries, support customer invoicing and vendor payables, and to ensure compliance with both internal/external audit requirements