saskjobs.ca real careers. real life.

Job Order Detail


Home | Search Jobs | Job Order Detail

Customer Service Representative - Part time

Job Search Safety tips

Job Order #: 5492509

NOC: 1453
Employer Name:
SUPREME BASICS
Posted Date:
10-Feb-2016
Location:
REGINA
 
# of Positions:
1
Employment Terms:
Part Time
Education:
Grade 12
Experience:
1-2 Years
Apply By:
19-Feb-2016
How to Apply?:
This job is no longer taking applications

Application Information

This job is no longer taking applications and is displayed only for reference.

To view current postings please conduct a new search.

Thank you.

Employer Name:
SUPREME BASICS
Contact Name:
Irene Schramm
Contact Phone:
(306) 566-8543
Contact Email:
irene.schramm@supremebasics.com


Description

The primary role of this position is to receive, to process and to enter office supply orders received via telephone, fax, email, Account Manager communications, and the on-line ordering system.  The primary goal of this position is to ensure all customer requests are handled in a timely, efficient and courteous manner.
SHIFT HOURS - 1PM - 4PM/5PM
-Answers and processes queue calls and inquiries.
-Process orders in a timely and accurate manner.
-Conduct product research to best meet the customers needs.
-Up-sells to increase average order size.
-Process all RMAs.
-Suggest alternate items of sale to avoid backorders.
Required Skills/Abilities:
-Working knowledge of computers, internet, e-mail and various software applications.
-Mathematically inclined.
-Efficient and accurate keyboarding/data-entry skills.
-Exceptional/efficient organizational skills.
-Effective listening, verbal and written communication skills.
-Strong interpersonal skills (ability to effectively deal with/successfully resolve matters with others  tact/diplomacy/courtesy).
-Accuracy and attention to detail are essential.
-Self-motivated and deadline driven, with effective time management abilities.    
-Demonstrated accountability and reliable work attendance.
-Capacity to establish, maintain and promote high standards of professional etiquette and superior customer service.
-Ability to efficiently work both independently, and as part of a cohesive team, in a high volume and demanding environment.

 

Skills and Abilities

Essential Skills
 - Computer use
Specific Skills
 - Access and process information
 - Answer inquiries and provide information to customers
 - Perform general office duties
 - Order supplies and maintain inventory
 - Receive and log complaints
Business Equipment and Computer Applications
 - Windows
 - Spreadsheet software
 - Electronic mail
 - Database software

email.gif Email a Friend     print.gif Print This Job
Conseil Économique et Coopératif de la Saskatchewan
Vous désirez plus d'information
en français sur ce poste?

Contactez-nous!
Home | Search Jobs | Job Order Detail