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Value Village is a multi-national chain of thrift department stores with a refreshing new approach to retail that combines retail sales, local charitable organizations, and recycling.
The CDC Ambassador is responsible for creating an unforgettable donation experience.
*Provide customers with fast, friendly, and helpful service.
*Answer customers questions or takes the responsibility to find answers for customers.
*Make eye contact, smile, and proactively greet and assist customers on the sales floor.
*Acknowledge and greet donors in a friendly, welcoming manner; assist customers with donated merchandise, including unloading donations from vehicles; treat donated items respectfully; tactfully turn away product we do not accept and offers alternative donation location information; communicate the companys non-profit relationship; and thank the donor on behalf of the non-profit.
*Invite donors to come back again and to encourage their family and friends to do the same.
*Prepare the donation receiving area prior to store opening, which includes, but is not limited to preparing donation receiving carts, setting up signage/directional material, putting out air bell, and stocking receiving area with supplies.
*At closing, bring in all signage/directional material and air bell, clear receiving area of clutter, garbage, and donations.
*Stack donation boxes and bags safely and efficiently.
*At the end of the day and during the day when carts become full, accurately count donations received and label carts.
*Report any discrepancies found to the management team member.
*Maintain total cleanliness throughout the donation receiving area and register-area donation bin.
We offer an immense opportunity for career growth, competitive salary & benefits package, in-house training program and a team member discount (30% - 50% off).
Essential Skills
- Reading text
- Oral communication
- Working with others
- Problem solving
- Decision making
- Critical thinking
- Job task planning and organizing
Credentials (certificates, licences, memberships, courses, etc.)
- Not required
Specific Skills
- Route goods to appropriate storage areas
- Maintain internal record-keeping system
- Assemble containers and crates
Work Setting
- Retail and wholesale distribution center
Type of Equipment
- Dollies and hand trucks
Work Conditions and Physical Capabilities
- Fast-paced environment
- Handling heavy loads
- Physically demanding
- Attention to detail
- Standing for extended periods
Type of Operation
- Manual inventory control
Weight Handling
- Up to 23 kg (50 lbs)
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