Job Order Detail

Description

Position Summary:
The Business Discount Account Manager focuses on retaining and increasing Custom
Print sales by effectively selling a wide range of custom printed products. The Account
Manager is wholly responsible for the satisfaction, growth and development of his/her
account base of approximately 850 accounts. Manage all pre-sale inquiries in a timely
and professional manner through different channels of lead generation. Promote cross
sell and up-sell opportunities, and support post sale customer needs for the various
channels (Retail, Direct, .com). Conduct acquisition and share of wallet interactions to
identify and secure incremental Copy/Print opportunities. Coordinate responses and
orchestrate projects between Copy/Print and other business teams.

Job Knowledge/Experience Required:

- Demonstrates strong product knowledge of the Custom Print.
- Solid organizational and time management skills.
- Ability to multitask related to product offerings, competing customer requests and documentation needs.
- Thrive in fastpaced and changing environment.
Utilize internal resources to overcome obstacles.
- 3 to 5 years of excellent sales skills required with proven ability to grow share of wallet spend.
- Fluent/comprehensive knowledge of custom print products and services.
- Solid computer literacy needed of Custom Print software, Microsoft Office, Adobe
Illustrator, Publisher and Photoshop