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We have an amazing opportunity for a Service Manager job in Saskatoon!! The Service Manager will lead the Auto Service Team in providing the ultimate customer experience. Candidates must have proven skills building rapport with both customers and staff through exemplary service and workmanship. The Service Manager will be a member of the Senior Management Team and will assist in setting longer term sales objectives, cost controls and strategic development of the Service Centre.
Customer Service
Develops and maintains a culture that values excellent customer service through effective training, supervision, coaching and performance management.
Reviews and implements Service Centre policies and procedures that improve the Customer Experience through high quality repairs and building customer relationships.
Develops and implements a longer term strategy and action plan to attract and retain customers.
Coaches team members to provide excellent customer service.
Holds others accountable for providing excellent customer service.
Leads by example and consistently displays excellent customer service.
For complete job description, please visit our website www.adecco.ca.