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Job duties include:
- Leadership, training and management of departments with particular focus on Front Office operations
- Implement and maintain company policies and procedures
- Ensure 100% Guest Satisfaction
- Ensure Revenue Management Goals are met or exceeded
- Oversee day to day operations
- Representative of the management to hotel guest, employees, and members of the community
- Purchasing, inventory, and maintains other controls
- Ability to work in a professional manner
- Proficient with computerized systems
- Ability to work within deadlines
- Manage multi-tasked assignments
- Familiarity with Accounting principles
- Handling queries and calls from guests and other departments
- Must be available to work flexible hours, evenings, weekends, and holiday shifts.