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Under the direct supervision of the Executive Assistant, this position is the very important face and voice of the organization as a first point of contact for the public, professional colleagues and community members. The Receptionist Office Assistant acts as the initial NITHA contact responding to telephone or in person inquiries. The successful incumbent will provide office and technical support for staff as required in keeping with NITHA's objectives, standards and procedures.
Qualifications / Experience
This position requires one year of post-secondary education in office administration and a minimum two years of relevant experience. The ideal candidate must possess interpersonal skills, including tact and diplomacy in dealing with a variety of situations and in addition must possess the following:
- Good understanding of standard office equipment, administration practices and procedures
- Proficient in English; both verbal and written communication
- Confidence in producing professional meeting minutes
- Experience in working directly with general public
- Good telephone etiquette with the ability to manage inquiries
- Ability to accurately direct the flow of incoming calls
- Knowledge in switchboard applications, software applications such as MS Word, Outlook, Excel, PowerPoint and Desktop Publishing
- A high standard of confidentiality in handling sensitive information
- A Valid Driver's License
- Experience working in a First Nations organization is an asset
- The ability to speak a First Nations Language is an asset
The interview process will include practical assignments in the areas of minute taking, business writing/communication and knowledge of core office procedures and equipment.
Please note that only those who submit a complete application that includes a resume, three work related references and a copy of education /certification will be considered.