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Thank you.
The YWCA Regina is a non-profit organization that exists to support and empower women, children and youth in addressing their diverse needs in the realization of their full potential.
You are the face of the YWCA as the first point of contact. Your smile, positive attitude and confidence are some of your strongest attributes. You have good judgement and can deal with any situation or emergency that may arise in this sometimes challenging environment.
This is a casual position that involves evening and weekend shifts averaging about 7 - 15 hours per week. Most shifts will be from 3:30 PM to 11:45 PM.
Responsibilities include welcoming and directing customers, answering phone calls on a switchboard, taking payments, operating a POS system, and general office work. The candidate must have the ability to multi-task, respond to customer and resident needs, and observe and record observations in a clear and objective manner.
A clear criminal record check is required and First Aid/CPR (Level C) certification would be an asset.
Essential Skills
- Numeracy
- Oral communication
- Working with others
- Problem solving
- Finding information
- Computer use
Credentials (certificates, licences, memberships, courses, etc.)
- Not required
Specific Skills
- Process telephone calls
- Work with minimal supervision
- Customer service oriented
- Clerical duties (i.e. faxing, filing, photocopying)
- Follow emergency and safety procedures
Business Equipment and Computer Applications
- Word processing software
- Multi-line switchboard
- General office equipment
- Basic computer skills (will train)
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