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THIS POSITION IS IN KINDERSLEY, SK - MUST BE WILLING TO RELOCATE. Looking for front desk agents. willing to work all shifts (necessary for training purposes and filling shifts). Must be computer literate, able to work with minimal supervision. Must be able to work in a fast paced environment with accuracy, must be a self starter and able to find tasks to keep busy. Must be able to provide a clean criminal record check as FD handles sensitive financial information. Benefits after completion of probationary period. Uniform provided
System training provided. mUST BE LEGALLY ABLE TO WORK IN CANADA. LMO's or LIMA's are not available.
Essential Skills
- Reading text
- Document use
- Numeracy
- Writing
- Oral communication
- Working with others
- Problem solving
- Decision making
- Critical thinking
- Job task planning and organizing
- Finding information
- Computer use
- Continuous learning
- Significant use of memory
Credentials (certificates, licences, memberships, courses, etc.)
- Not required
- Not applicable
Specific Skills
- Take, cancel and change room reservations
- Store and retrieve luggage
- Secure guests' valuables
- Register arriving guests and assign rooms
- Provide information on hotel facilities and services
- Process group arrivals and departures
- Process guests' departures, calculate charges and receive payments
- Process telephone calls
- Process wake-up calls
- Perform light housekeeping and cleaning
- Maintain occupancy statistics
- Investigate and resolve complaints and claims
- Exchange foreign currency
- Balance cash and complete balance sheets, cash reports and related forms
- Arrange services required for guests with special needs
- Work with minimal supervision
- Customer service oriented
- Keyboarding
- Clerical duties (i.e. faxing, filing, photocopying)
- Provide general information about points of interest in the area
- Provide information about services available in the community
- Follow emergency and safety procedures
Work Setting
- Hotel
Type of Bookkeeping and Accounting
- Cashiering
Business Equipment and Computer Applications
- Word processing software
- Spreadsheet software
- Multi-line switchboard
- Computerized bookkeeping systems
- Computerized reservation system
- General office equipment
- Internet browser
- Basic computer skills (will train)
- Hotel Soft
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