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responsible for the well-being and safety of the women and children staying at the shelter, for implementing services and programs provided by Transition House, maintaining appropriate client confidentiality, providing support counselling, advocacy, information, referral and transportation, assisting with household operations and maintenance, ensuring resident families protection and carrying out administrative functions. DVCs provide practical support to members of the community who are seeking safety or information.
DVCs work closely with all agency staff to promote client safety, empowerment, facilitate change and healing in an environment that is physically and emotionally safe.
MUST be able to work all shifts (days, evenings and nights). Regular availability is essential.
Essential Skills
- Reading text
- Document use
- Writing
- Oral communication
- Working with others
- Problem solving
- Decision making
- Critical thinking
- Job task planning and organizing
- Finding information
- Computer use
- Continuous learning
Transportation/Travel Information
- Valid driver's licence
Credentials (certificates, licences, memberships, courses, etc.)
- First Aid Certificate
- Cardiopulmonary Resuscitation (CPR) Certificate
Additional Skills
- Use computer applications
- Perform administrative tasks
Work Setting
- Social service agency
Client Population
- Adolescents
- Adults
- Families
- Children
- Aboriginal groups
- Culturally diverse groups
- Females
- Homeless
Work Conditions and Physical Capabilities
- Work under pressure
- Tight deadlines
Security and Safety
- Child abuse registry check
- Driver's validity licence check
- Driving record check (abstract)
Area of Counselling Specialization
- Stress management
- Personal growth and self-development
- Crisis intervention
- Anxiety/panic
- Cross cultural issues
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