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Receptionist required for busy optometric practise. The individual must have good working knowledge of computers and computer software, must have experience working with the public. Other assets include good organizational skills, the ability to work under pressure and proper telephone etiquette. A reliable, honest and friendly personality is expected.
Essential Skills
- Reading text
- Document use
- Writing
- Oral communication
- Working with others
- Problem solving
- Decision making
- Critical thinking
- Job task planning and organizing
- Finding information
- Computer use
- Continuous learning
Additional Skills
- Provide basic information to clients and the public
- Order office supplies
- Maintain records
- Data entry
Specific Skills
- Send invoices
- Schedule and confirm appointments
- Record and relay information
- Perform clerical duties, such as filing and sorting and distributing mail
- Operate switchboard or telephone system
- Obtain and process information required to provide services
- Greet people and direct them to contacts or service areas
- Answer, screen and forward telephone calls
- Receive and issue payments
Work Setting
- Health services
Work Conditions and Physical Capabilities
- Fast-paced environment
- Work under pressure
- Repetitive tasks
Business Equipment and Computer Applications
- Word processing software
- Switchboard 1-25 lines
- Spreadsheet software
- Electronic mail
- Electronic scheduler
- Database software
- General office equipment
- Internet browser
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