Job Order Detail

Description

Rogers Retail is seeking a Full-time Store Manager who is enthusiastic about delivering a differentiated Sales & Service experience within the retail industry for our Sales and Service centre at our Albert St North location. Are you someone who can inspire others and who consistently leads by example? Do you have a proven track record of building and developing top performing sales teams? Do you thrive in a fast-paced, highly competitive retail environment? If so, these are the skills we think you will need to be successful in this role:

Responsibilities:
Recruit, develop and retain a high-performing sales, service and technical team
Create a positive team environment that builds morale and personal esteem
Foster a culture of continuous improvement by being proactive and energetic in the work place
Demonstrate the ability to multi-task and thrive in a fast paced environment
Set clear objectives, monitor progress, take corrective action and control performance levels
Use creative and independent thinking and willingness to venture into the unknown to achieve outcomes in this role
Demonstrate a constant and up-to-date expertise of Rogers products, services, promotions and policies and also external communications trends


Qualifications:
Self-confident, enthusiastic and friendly
Minimum 2-3 years in retail management experience, call centre/customer service management experience an asset
Experience in recruiting, selecting and retaining talent