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Employer: HBR Hotels Ltd. o/a Canalta Hotel Humboldt
Education: Completion of High School
Credentials: Not required
The candidate MUST be able to work any shift in a 24 hour business.
Business Equipment and Computer Applications: Basic computer skills (will train). Internet browser. General office equipment. Computerized reservation system. Multi-line switchboard.
Specific Skills: Follow emergency and safety procedures. Provide information about services available in the community. Provide general information about points of interest in the area. Clerical duties (i.e. faxing, filing, photocopying). Keyboarding. Customer service oriented. Work with minimal supervision. Arrange services required for guests with special needs. Balance cash and complete balance sheets, cash reports and related forms. Investigate and resolve complaints and claims. Maintain occupancy statistics. Perform light housekeeping and cleaning. Process wake-up calls. Process telephone calls. Process guests' arrivals and departures, calculate charges and receive payments. Process group arrivals and departures. Provide information on hotel facilities and services. Register arriving guests and assign rooms. Take, cancel and change room reservations.
Essential Skills: Significant use of memory. Continuous learning. Computer use. Finding information. Job task planning and organizing. Critical thinking. Decision making. Problem solving. Working with others. Oral communication. Writing. Numeracy. Document use. Reading text. Must be able to stand on feet for 8 hours a day.
Canalta Hotel in Humboldt does NOT have an LMO.
No Phone Calls Please.
Essential Skills
- Reading text
- Document use
- Numeracy
- Oral communication
- Working with others
- Problem solving
- Decision making
- Critical thinking
- Job task planning and organizing
- Finding information
- Computer use
- Continuous learning
- Significant use of memory
Work Setting
- Hotel
Business Equipment and Computer Applications
- Computerized reservation system
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