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Technical Support Specialist

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Job Order #: 5456389

NOC: 6221
Employer Name:
TinyEYE Technologies Corporation
Posted Date:
18-Nov-2015
Location:
SASKATOON
 
# of Positions:
1
Employment Terms:
Full Time
Apply By:
30-Nov-2015
How to Apply?:
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Employer Name:
TinyEYE Technologies Corporation
Employer Address:
 
105-116 RESEARCH DR
SASKATOON,SK
CANADA
S7N 3R3
Contact Name:
Holly Hutchinson
Contact Phone:
306-955-1911
Contact Email:
holly@tinyeye.com
Employer Website:
www.tinyeye.com


Description

TinyEYE is looking for a customer-oriented technical problem solver to join our capable Saskatoon team at our corporate headquarters at Innovation Place. This new, full-time, permanent role will fulfill a suite of duties that are essential to TinyEYEs success, and has great long-term growth potential:

- Front-line technical support for TinyEYEs online therapy customers via phone and Skype
- Software bug tracking and triage
- IT services for internal staff, including assistance with hardware and software problems, IT roadmap planning, and deployment of new IT systems
- Software quality assurance for our in-house developed software systems

Key qualifications and aptitudes include:

- Driven to provide customers with outstanding support experiences
- Top-notch technical software and IT problem-solving skills
- Team player who collaborates constructively and productively
- Excellent written and verbal communication skills

TinyEYE is a fast-growing special education service provider that has developed an award-winning platform for online speech, occupational, and physical therapy. We contract therapists to conduct therapy through our system to schools. This allows children to receive the services that they need and deserve. Together, we grow smiles, mend spirits, and engage children in their lives. Check us out at http://www.tinyeye.com/

Thank you for your interest in becoming part of our growing team! Please note that only those selected for an interview will be contacted.

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