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Kelly Services helps over 54,400 office professionals find jobs each year let us do the same for you. Our client, a leading and established manufacturing company in the Regina area, is in need of an experienced After Hours Receptionist for an ongoing opportunity. If you have excellent interpersonal skills and a positive, friendly attitude, you will have the chance to work in a fast-paced, engaging environment where you are a key contributor to ensuring a smooth flow of operations and high-quality customer service. Apply with us today!
RESPONSIBILITIES:
Provide reception coverage outside of regular business hours
Deliver excellent customer service to all callers
Answer incoming calls using a multi-line, computerized phone system
Route callers to the appropriate department or on-call contact
QUALIFICATIONS:
1-2 years of experience in a similar role
Able to handle high volumes of calls using a multi-line, computerized phone system
Excellent communication skills with a professional, pleasant phone demeanour
Highly organized with a strong attention to detail and ability to multi-task
Outstanding customer service capabilities and a positive attitude
ADDITIONAL REQUIREMENTS:
Must have a reliable vehicle
Must be available Monday-Friday, 9pm-12am
Available for extra shifts as needed
Essential Skills
- Reading text
- Writing
- Oral communication
- Working with others
- Problem solving
- Decision making
- Critical thinking
- Computer use
- Significant use of memory
Transportation/Travel Information
- Own transportation
- Valid driver's licence
Additional Skills
- Provide basic information to clients and the public
- Order office supplies
- Maintain records
- Data entry
Specific Skills
- Schedule and confirm appointments
- Record and relay information
- Perform clerical duties, such as filing and sorting and distributing mail
- Operate switchboard or telephone system
- Obtain and process information required to provide services
- Greet people and direct them to contacts or service areas
- Answer, screen and forward telephone calls
Typing (Words Per Minute)
- 0 - 40 wpm
Work Conditions and Physical Capabilities
- Fast-paced environment
Business Equipment and Computer Applications
- Switchboard 1-25 lines
- Electronic mail
- General office equipment
- Internet browser
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