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Thank you.
The BEST WESTERN PLUS East Side in Saskatoon Saskatchewan is opening Fall of 2015 and we are looking for night auditors to join our team.
We are looking for customer service oriented, enthusiastic, and dedicated industry professionals who are excited to join a team dedicated to providing a wonderful guest experience.
Our team members need to be committed to providing superior customer care, reliable, and be a positive encouraging member of our team.
We also have many employee benefits to offer which include health benefits, employee discounts at Best Western and other company owned hotels, as well as Best Western staff incentive programs.
If you think this is a great fit, let us know and send your resume and cover letter telling us all about yourself and how you can be an asset for us, and let us tell you about how we can be an asset to you!
Please email your resume and cover letter to fdm.bwe@royalhotelgroup.ca attention to Arcelle.
We would like to thank all applicants for their interest, however only those selected for an interview will be contacted.
We look forward to hearing from you!
Skills and requirements
Proven ability of superior customer service.
Hotel and hospitality experience an asset.
Hotel and hospitality education an asset.
Team work oriented.
Reliable, dependable, and honest.
Flexible.
Ability to multitask.
Ability to work unsupervised and in a group.
Essential Skills
- Reading text
- Document use
- Numeracy
- Writing
- Oral communication
- Working with others
- Problem solving
- Decision making
- Critical thinking
- Job task planning and organizing
- Finding information
- Computer use
- Continuous learning
- Significant use of memory
Transportation/Travel Information
- Own transportation
Specific Skills
- Train staff
- Take, cancel and change room reservations
- Store and retrieve luggage
- Secure guests' valuables
- Register arriving guests and assign rooms
- Provide information on hotel facilities and services
- Process group arrivals and departures
- Process guests' departures, calculate charges and receive payments
- Process telephone calls
- Process wake-up calls
- Perform light housekeeping and cleaning
- Maintain occupancy statistics
- Investigate and resolve complaints and claims
- Balance cash and complete balance sheets, cash reports and related forms
- Arrange services required for guests with special needs
- Work with minimal supervision
- Customer service oriented
- Keyboarding
- Clerical duties (i.e. faxing, filing, photocopying)
- Provide general information about points of interest in the area
- Provide information about services available in the community
- Follow emergency and safety procedures
Work Setting
- Hotel
Type of Bookkeeping and Accounting
- Cashiering
- Basic record keeping
- Basic accounting
- Basic bookkeeping
Business Equipment and Computer Applications
- Word processing software
- Spreadsheet software
- Multi-line switchboard
- Computerized reservation system
- Basic computer skills (will train)
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