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Part-time Front Desk Clerk.
Guaranteed shift is 8 AM - 4 PM every Saturday
Plus possibility of other shifts to fill in for other staff for illness or vacation as well as stat holidays.
The ideal candidate would be available to take
shifts on short notice and be experienced in customer service.
ABILITY TO SPEAK AND WRITE FLUENT ENGLISH IS A MUST.
This job would fit well with a university student
or semi-retired person.
Essential Skills
- Reading text
- Oral communication
- Problem solving
- Decision making
- Critical thinking
- Job task planning and organizing
- Finding information
- Computer use
Transportation/Travel Information
- Own transportation
Specific Skills
- Take, cancel and change room reservations
- Register arriving guests and assign rooms
- Provide information on hotel facilities and services
- Process guests' departures, calculate charges and receive payments
- Process telephone calls
- Process wake-up calls
- Work with minimal supervision
- Customer service oriented
- Clerical duties (i.e. faxing, filing, photocopying)
- Provide general information about points of interest in the area
- Follow emergency and safety procedures
Work Setting
- Hotel
Type of Bookkeeping and Accounting
- Basic accounting
Business Equipment and Computer Applications
- Multi-line switchboard
- General office equipment
- Basic computer skills (will train)