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Essential Skills
- Reading text
- Oral communication
- Working with others
- Problem solving
- Decision making
- Critical thinking
- Job task planning and organizing
- Finding information
- Computer use
- Significant use of memory
Credentials (certificates, licences, memberships, courses, etc.)
- Not required
Radio Operator Specific Skills
- Operate radio equipment
Additional Skills
- Maintain work records and logs
- Ensure accuracy of completed time sheets, payroll and other summaries
- Perform general office duties
- Light cleaning duties
- Provide customer service
Ability to Supervise
- 16 - 20 people
Work Conditions and Physical Capabilities
- Fast-paced environment
- Work under pressure
- Attention to detail
Security and Safety
- Basic security clearance
Dispatcher Specific Skills
- Receive requests for emergency assistance or service
- Operate computer-aided communications and dispatching equipment
- Maintain operator work records
- Dispatch personnel according to schedules and work orders
- Dispatch personnel as required by emergency situations
- Advise vehicle operators of traffic and other problems
- Act as liaison between customers and drivers
- Handle wake-up calls
- Follow-up on issues with work orders
Business Equipment and Computer Applications
- Windows
- Word processing software
- Spreadsheet software
- Database software
- Mapping and data visualization software (GIS)
- Dispatch management service software
- Monitoring and tracking software
Work Site Environment
- Non-smoking