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What you will be doing:
Actively manage the satisfaction of our client portfolio.
Provide marketing, design, editing, researching and technical support.
Teach, share and define best practices for our customer community.
Be responsive and proactive with our internal and external clients.
Grow client accounts and help close new business with existing clients.
Collaborate with our marketing team to build a customer community of advocates who will participate in testimonials, referrals and case studies.
Design and compile fresh, amazing training program content.
Support and lead onsite and online training sessions to drive user adoption and activation.
Partner with our management and business development teams to contribute to the constant innovation of our brand.
Build trusted relationships and lead multi-level conversations within an organization from executives and managers to individual staff, suppliers and the community.
Respond to and resolve inbound support issues.
What were looking for:
A degree or diploma in any of: finance, communication, PR, marketing or business; or instructional design education & knowledge;
MBA is a bonus
Start-up DNA: A quick learner and fast on their feet, highly collaborative, always interested in learning.
Strong relationship building skills.
A focus on innovation
Clear, concise communication style; a person with an eye for detail
Effective problem-solving skills.
Proven drive to continually exceed goals in a fast-paced, high-growth company.
Ability to manage multiple priorities and tasks simultaneously.
Staunch advocate for technology benefits within a business
Why choose us?
Frequent team building lunches and events
A top-of-the-line technology setup
Help in achieving work life balance
Strong benefits program including:
o 3 weeks vacation
o Personal development
An office located in Saskatoon, Saskatchewan (great standard of living)
Essential Skills
- Reading text
- Document use
- Numeracy
- Writing
- Oral communication
- Working with others
- Problem solving
- Decision making
- Critical thinking
- Job task planning and organizing
- Finding information
- Computer use
- Continuous learning
- Significant use of memory
Transportation/Travel Information
- Own transportation
Area Of Specialization
- Organizational analysis
- Operations management
- Management analysis
- Business management
- Business methods analysis
- Operational methods research
- Human resource management
Credentials (certificates, licences, memberships, courses, etc.)
- Not applicable
Work Setting
- Management consulting firm
Ability to Supervise
- Working groups
Work Location Information
- Urban area
Advertising and Marketing Consultant Specific Skills
- Advise clients on advertising or sales promotion strategies
- Assess characteristics of products or services to be promoted
- Evaluate and advise on the advertising needs
- Develop and implement advertising campaigns appropriate for a variety of media
Work Conditions and Physical Capabilities
- Fast-paced environment
- Work under pressure
- Tight deadlines
- Attention to detail
Security and Safety
- Criminal record check (abstract)
Own Tools/Equipment
- Cellular phone
Management Consultant Specific Skills
- Propose improvements to methods, systems and procedures
- Conduct research to determine efficiency and effectiveness of managerial policies and programs
- Analyze and provide advice on the managerial methods and organization of an establishment
- Conduct quality audits and develop quality management and quality assurance standards
- Plan the re-organization of operations and human resources
Business Equipment and Computer Applications
- Windows
- MS Excel
- MS PowerPoint
- MS Word
- Electronic Mail
- Electronic scheduler
- Database software
- Presentation software
- General office equipment
- Data analysis software
- Accounting software
- Internet browser
- Quick Books
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